Overview
ViaQuest Hospice – Cincinnati, located in Cincinnati, Ohio, is dedicated to providing compassionate hospice care that addresses the medical, emotional, spiritual, and social needs of individuals facing serious illness. The organization emphasizes a holistic approach, ensuring that both patients and their families receive comprehensive support throughout the care process.
Services & Support
ViaQuest Hospice offers a range of services designed to enhance the quality of life for patients and their families. Their team is available around the clock to provide support and care tailored to individual needs. This includes not only medical care but also emotional and spiritual guidance, fostering a sense of peace and comfort for patients during their journey.
Care Approach & Staff
The staff at ViaQuest Hospice is noted for their compassionate and supportive approach. Families have expressed gratitude for the dedication and kindness exhibited by the team, often describing them as an extension of their own family. The care provided is characterized by attentiveness and a genuine understanding of the emotional challenges faced by both patients and their loved ones.
Who They Serve
ViaQuest Hospice primarily serves individuals with serious illnesses and their families, focusing on providing comfort and dignity during the end-of-life journey. The organization is committed to ensuring that patients receive care in a manner that aligns with their personal wishes and values.
What Families Say
Reviews highlight the deep emotional support provided by the ViaQuest team, with families often feeling a strong bond with the caregivers. One family member shared how the team became like family during a difficult time, offering not just care but companionship and understanding. Another review emphasized the exceptional support received during the passing of a loved one, reinforcing the compassionate nature of the staff.
Room for Improvement
Some feedback indicated challenges in accessing certain behavioral health services and communication issues with staff. A review mentioned difficulties in scheduling and receiving timely follow-ups, suggesting that improvements in these areas could enhance the overall experience for families seeking support.
Summary
ViaQuest Hospice – Cincinnati is a compassionate provider of hospice care, focusing on the holistic needs of patients and their families. With a dedicated staff that strives to create a supportive environment, families can find comfort in knowing their loved ones are cared for with dignity and respect. While there are areas for improvement in service accessibility, the overall commitment to compassionate care remains a hallmark of the ViaQuest experience.
