Overview
Visiting Nurse Association of Ohio, located in Brooklyn Heights, Ohio, is dedicated to providing compassionate home health care services. With a long-standing commitment to the community, they offer a range of support including nursing, physical therapy, occupational therapy, and hospice care. The organization is known for its focus on both the medical and emotional needs of patients, ensuring a holistic approach to care.
Services & Support
The Visiting Nurse Association of Ohio offers a variety of services tailored to meet the needs of their patients. These include nursing care, wound care, physical therapy, occupational therapy, and home health aide services. Families have reported that the staff not only address medical needs but also provide emotional support, enhancing the overall experience for patients. Their commitment to personalized care is evident, as they strive to accommodate the preferences of patients regarding scheduling and treatment.
Care Approach & Staff
The team at the Visiting Nurse Association of Ohio is frequently described as compassionate, professional, and patient. Families have noted that the staff takes the time to build personal relationships with patients, which fosters a supportive environment. The organization emphasizes a team approach, where nurses and therapists work collaboratively to provide comprehensive care. Many reviews highlight the staff’s dedication to ensuring patients feel comfortable and confident throughout their recovery process.
Who They Serve
Visiting Nurse Association of Ohio serves a diverse range of clients, including elderly patients and those recovering from surgery. Families have shared positive experiences regarding the care provided to their loved ones, including those with complex medical needs. The organization is particularly noted for its effective hospice services, offering support to patients and their families during challenging times.
Service Area
The Visiting Nurse Association of Ohio primarily serves the Cleveland community and surrounding areas. Their commitment to local care allows them to build strong relationships within the community, enhancing the support they provide to families.
Scheduling & Availability
While many families have praised the care received, some have expressed concerns regarding scheduling and management following recent changes in ownership. Although the quality of care from the nursing staff remains high, there have been reports of difficulties with timely communication and scheduling consistency.
What Families Say
Families consistently commend the Visiting Nurse Association of Ohio for their exceptional care and support. Many reviews highlight the kindness and professionalism of the staff, noting that they go above and beyond to meet the needs of patients. Positive interactions during therapy sessions have been particularly emphasized, as families appreciate the personal touches that make the experience enjoyable for their loved ones.
Room for Improvement
Some families have expressed concerns about the impact of management changes on the quality of service. While the nursing staff continues to provide excellent care, there have been mentions of inefficiencies in scheduling and communication, which have been attributed to the new ownership structure.
Summary
Visiting Nurse Association of Ohio is a trusted provider of home health care in Brooklyn Heights, Ohio. With a focus on compassionate care and a strong commitment to the community, they offer a variety of services to meet the needs of patients and their families. While there have been some challenges related to management and scheduling, the overall feedback from families underscores the quality of care provided by the dedicated staff.