Overview
Superior Home Health Services, located in Kansas City, Missouri, offers in-home chore worker and nursing services. The organization is dedicated to providing quality care in the home environment, guided by principles that emphasize dignity, respect, and a commitment to improving patient satisfaction and functional gains.
Services & Support
Superior Home Health Services provides a range of in-home support options, including nursing services and assistance with daily chores. Their mission focuses on creating a therapeutic environment for patients, allowing them to receive care in the comfort of their homes.
Care Approach & Staff
The staff at Superior Home Health Services is described as highly skilled and passionate about patient care. They prioritize treating patients with dignity and respect, aiming to exceed expectations in the level of care provided. However, there have been concerns regarding communication and responsiveness from the staff, as some families reported difficulties in reaching them for assistance.
Who They Serve
The services are intended for individuals requiring home health care, including elderly patients and those needing assistance with daily living activities. The focus on in-home care supports patients in maintaining their independence while receiving necessary support.
Room for Improvement
Several families have expressed concerns about communication issues with Superior Home Health Services. Reviews indicate that some clients experienced challenges in getting timely responses to their inquiries, particularly regarding account management and tax-related issues. This has led to frustrations for families trying to resolve matters with the company.
Summary
Superior Home Health Services provides essential in-home care in Kansas City, Missouri, with a mission centered on quality and respect for patients. While the organization has a commitment to patient care, feedback suggests that improvements in communication and responsiveness are needed to enhance the overall experience for families relying on their services.
