Overview
Prime Home Care LLC (Columbus), located in Columbus, Ohio, provides home health care services. However, recent reviews indicate significant concerns regarding the quality of care and professionalism within the agency.
Services & Support
The services offered by Prime Home Care LLC include basic home health care. However, feedback from clients suggests that the care provided may not be thorough or tailored to individual needs. Many clients reported that the staff did not engage meaningfully with them during visits, often completing only basic tasks without addressing specific care requirements.
Care Approach & Staff
Reviews suggest that the staff at Prime Home Care LLC may lack the necessary professionalism and interpersonal skills expected in a home health care setting. One client expressed frustration with the communication, noting that the leadership was impersonal and made it challenging to resolve issues. While some individual therapists received praise for their efforts, overall sentiments indicate a lack of comprehensive support from the broader team.
Who They Serve
Prime Home Care LLC serves individuals requiring home health care, including those recovering from injuries. However, experiences shared by clients highlight dissatisfaction with the level of care provided, particularly for those needing more intensive support.
Room for Improvement
Multiple reviews indicate a need for improvement in the agency’s professionalism and care quality. Clients described experiences where they felt uncared for and noted that the staff did not adequately address their specific health needs. This feedback suggests that the agency may benefit from enhancing staff training and improving communication with clients.
Summary
In summary, Prime Home Care LLC (Columbus) appears to face challenges related to staff professionalism and the quality of care provided. While some individual staff members received positive remarks, overall client experiences indicate a need for improvement in service delivery and communication. Families considering this agency may want to weigh these factors in their decision-making process.
