Overview
Noor Home Health Care, located in Cleveland Heights, Ohio, is a home health care agency that aims to provide support and assistance to clients in need. The agency has received a mix of feedback from families regarding their services.
Services & Support
Noor Home Health Care offers a range of home health services designed to assist clients in transitioning to home care. Families have noted that the agency’s staff works diligently to meet the needs of clients, with some reviews highlighting the efforts of the office manager in ensuring a smooth transition for patients.
Care Approach & Staff
The agency’s staff has received varied feedback, with some families praising the level of care and customer service provided. However, there are also significant concerns about staff professionalism and organization. Multiple reviews express dissatisfaction with the attitudes and training of the aides, indicating that experiences can vary widely.
Who They Serve
Noor Home Health Care serves families needing home health assistance, particularly in urgent situations. Some families have shared positive experiences regarding the support provided during critical times, although others have raised concerns about the quality of care.
Room for Improvement
Feedback suggests that there are areas needing attention, particularly regarding staff training and professionalism. Several reviews indicate that some clients felt the staff were untrained and unprofessional, which could impact the overall quality of care.
Summary
In summary, Noor Home Health Care offers home health services in Cleveland Heights, Ohio, with a focus on assisting families during challenging times. While some families have had positive experiences and commend the agency’s efforts, others have raised significant concerns about staff professionalism and care quality. Families considering Noor Home Health Care may want to weigh these mixed reviews carefully.
