Overview
New Millenium Home Health, located in Columbus, Ohio, strives to provide clients with a better home health experience. With a commitment to a person-centered approach, the agency aims to keep seniors safe and comfortable in their own homes. They have been offering quality care services for over ten years, focusing on the needs of aging adults.
Services & Support
New Millenium Home Health offers a variety of home health care programs designed to cater to individual needs. Their services include hourly home care, daily care providing 24/7 support, hospital-to-home care, respite care for family caregivers, and specialized care for seniors. This flexibility allows clients to access caregivers on an hourly or as-needed basis, ensuring that seniors receive the support they require to live well at home.
Care Approach & Staff
The agency emphasizes a nurturing environment and is noted for its attentive staff. Families have reported positive experiences with the caregivers, highlighting their kindness and dedication. One family mentioned that their mother received exceptional care, which contributed to a positive atmosphere in the home. However, there have been concerns regarding reliability, as some families reported instances where caregivers did not show up as scheduled.
Who They Serve
New Millenium Home Health primarily serves seniors and their families, providing care tailored to the unique needs of aging adults. Their services are designed to support those who prefer to remain at home rather than transition to a healthcare facility.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care provided, noting the dependable and caring nature of the staff. One family mentioned using the agency for nine years and being consistently pleased with the service. However, some reviews highlight issues with organization and reliability, with reports of caregivers leaving clients unattended and failing to show up on scheduled days.
Room for Improvement
Concerns have been raised about the agency’s reliability and organization. Some families reported negative experiences, including caregivers not adhering to scheduled visits and a lack of communication regarding care plans. Addressing these issues could enhance the overall client experience.
Summary
New Millenium Home Health offers a range of home health care services in Columbus, Ohio, with a focus on personalized care for seniors. While many families appreciate the compassionate staff and quality of care, there are notable concerns regarding reliability and organization that potential clients may want to consider.
