Overview
Maxim Healthcare Dayton, OH Regional Office, located in Miamisburg, Ohio, has been providing home healthcare services for over 35 years. Their mission is to enhance the quality of life for individuals in the community through compassionate clinical care. They offer a range of services, including private duty nursing and personal and behavioral care, aimed at empowering individuals with chronic and acute conditions to live with dignity and independence.
Services & Support
Maxim Healthcare provides various home healthcare services tailored to the needs of their clients. These services include private duty nursing, personal care, and support for individuals with behavioral health needs. The organization emphasizes a compassionate approach to care, focusing on enhancing the quality of life for those they serve.
Care Approach & Staff
The staff at Maxim Healthcare is described as friendly and professional, with some clients noting positive experiences with specific staff members. However, there have been mixed reviews regarding the overall organization and communication within the team. While some clients appreciate the care they receive, others have expressed frustration with the recruitment process and the lack of timely communication from the staff.
What Families Say
Feedback from families has been varied. While some reviews highlight the professionalism and friendliness of the staff, others point out significant issues with communication and organization. Several clients reported challenges in the recruitment process, including delays in receiving updates and a lack of clarity regarding contracts and hourly rates. One family noted that they experienced difficulty in setting up care for their stepson, ultimately leading them to seek assistance from another agency after a prolonged wait and unsatisfactory communication.
Room for Improvement
Several reviews indicate that Maxim Healthcare could improve its communication processes and organizational structure. Clients have noted that the recruitment team lacks experience, which can lead to confusion and delays. Additionally, some families expressed dissatisfaction with the responsiveness of management and the overall clarity regarding services and agreements.
Summary
Maxim Healthcare Dayton, OH Regional Office offers a range of home healthcare services in Miamisburg, Ohio, with a commitment to enhancing the quality of life for individuals in need. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding communication and organizational efficiency that the agency may need to address to improve the overall client experience.
