Overview
JS Homecare Agency of NY, located in Brooklyn, New York, is a Licensed Home Care Services Agency (LHCSA) dedicated to providing exceptional and personalized home health care services. The agency emphasizes treating clients with the same care and respect they would want for their own family members. Recognizing that each individual has unique needs, JS Homecare tailors its services to meet the specific requirements of each patient and their family.
Services & Support
JS Homecare offers a range of services, including Home Health Aide and Personal Care Aide programs. These services are designed to provide clients with licensed home care attendants who are trained to cater to personalized care plans. Additionally, the agency assists clients with various social services, including Medicare and MLTC applications for individuals aged 65 and older.
Care Approach & Staff
The agency prides itself on its compassionate and professional staff. Clients frequently highlight the dedication and kindness of the employees, noting their willingness to listen to concerns and provide clear explanations. One staff member, in particular, has been praised for her exceptional work ethic and ability to assist families through the home care process, contributing to a positive experience for clients.
Who They Serve
JS Homecare serves a diverse clientele, focusing on individuals who require home health care services. The agency is committed to providing support to clients and their families, ensuring that their unique needs are met with compassion and professionalism.
What Families Say
Families have expressed high levels of satisfaction with the services provided by JS Homecare. Many reviews emphasize the professionalism and understanding of the staff, with clients noting their positive experiences and the agency’s responsiveness to questions. The commitment to quality care and the friendly demeanor of the staff contribute to a reassuring environment for families.
Room for Improvement
While many reviews are positive, there are some mentions of concerns regarding the overall management and operational aspects of the agency. A few clients noted areas where improvements could enhance the experience further, such as communication and responsiveness in certain situations.
Summary
JS Homecare Agency of NY in Brooklyn, New York, is dedicated to providing tailored home health care services that prioritize the needs of clients and their families. With a compassionate and professional staff, the agency has garnered positive feedback for its approach to care. While there are some areas identified for improvement, the overall sentiment from families is one of satisfaction and trust in the services provided.
