Overview
High Point Home Health, located in Bellefontaine, Ohio, provides in-home nursing, physical therapy, occupational therapy, and aide services. The organization emphasizes collaboration with doctors to ensure clients can safely recover at home.
Services & Support
High Point Home Health offers a range of services including nursing care, physical therapy, and occupational therapy. These services are designed to support individuals in their recovery process within the comfort of their own homes.
Care Approach & Staff
The staff at High Point Home Health is intended to work closely with clients and their families to facilitate a smooth recovery process. However, some reviews indicate that there have been concerns regarding professionalism and the treatment of clients. Instances of perceived disrespect and unprofessional behavior have been noted by families.
Who They Serve
High Point Home Health serves individuals in need of home health care services, particularly those requiring nursing, physical therapy, and occupational therapy as part of their recovery process.
Room for Improvement
Several reviews highlight issues with staff professionalism and communication. Families have expressed dissatisfaction with how their concerns were addressed, noting dismissive attitudes from management. This feedback suggests that there may be room for improvement in customer service and responsiveness to client needs.
Summary
High Point Home Health in Bellefontaine, Ohio, provides essential in-home health care services aimed at supporting recovery. While they offer valuable services, feedback from families indicates challenges related to staff professionalism and communication. Addressing these concerns could enhance the overall experience for clients and their families.