Overview
Heritage Health Care Lima, located in Lima, Ohio, provides personalized home health care services aimed at enhancing the quality of life for its clients. The agency emphasizes a compassionate approach, treating patients as if they were guests in their own homes. Their commitment to quality care is reflected in their professional team, which is carefully screened and matched to meet individual in-home needs.
Services & Support
Heritage Health Care offers a variety of home health services tailored to the unique requirements of each patient. Their focus is on delivering both medical treatments and supportive care, ensuring that clients receive the attention and assistance they need for recovery. The agency is well-regarded for its nursing care, with many families expressing satisfaction with the support provided to their loved ones, particularly those recovering from strokes.
Care Approach & Staff
The staff at Heritage Health Care is frequently described as kind, caring, and dedicated. Families have noted the professionalism of the nurses and therapists, highlighting their ability to provide effective support for patients dealing with various health challenges, including strokes. The agency’s approach combines medical expertise with a personal touch, fostering a supportive environment for recovery.
Who They Serve
Heritage Health Care primarily serves individuals requiring home health assistance, particularly those recovering from strokes or dealing with chronic conditions. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the agency’s role in enhancing their quality of life during recovery.
What Families Say
Reviews from families highlight the compassionate nature of the staff and the effective care provided. Many families have expressed gratitude for the support their loved ones received, noting that the team at Heritage Health Care has been instrumental in their recovery journey. One family specifically mentioned how the staff not only provided medical assistance but also encouraged their loved one to engage in rehabilitation efforts.
Room for Improvement
Some families have reported issues with scheduling, specifically mentioning instances of missed appointments. This feedback suggests that there may be areas for improvement in the agency’s communication and scheduling processes.
Summary
Heritage Health Care Lima is recognized for its compassionate and professional home health services in Lima, Ohio. With a focus on personalized care, especially for patients recovering from strokes, the agency has garnered positive reviews from families. While there are commendations for the staff and the support provided, attention to scheduling and communication may enhance the overall experience for clients.
