Overview
Galaxy Home Health Services LLC, located in Cleveland, Ohio, is dedicated to providing quality individualized home health care services. Their mission is to maximize the independent lifestyle of clients while promoting their dignity in the comfort of their own homes. The agency emphasizes a family-like environment for both clients and staff, aiming to deliver services that meet the highest standards.
Services & Support
Galaxy Home Health Services offers a range of non-medical services designed to assist seniors in managing the challenges of aging. These services include personal care such as bathing, grooming, and feeding, as well as household tasks like meal preparation, laundry, vacuuming, and washing dishes. The agency focuses on providing compassionate care that allows clients to maintain their independence and dignity.
Care Approach & Staff
The staff at Galaxy Home Health Services is described as friendly and accommodating, with a commitment to serving clients with compassion. The agency ensures that its care staff are supervised and trained to maintain high standards of service. This approach has been recognized by families who appreciate the support provided to their loved ones.
Who They Serve
Galaxy Home Health Services primarily serves seniors, including those with disabilities. Families have noted significant progress in their loved ones’ well-being since starting to use the agency’s services, highlighting the positive impact on clients’ quality of life.
What Families Say
Families have expressed satisfaction with the services provided by Galaxy Home Health Services. Many have noted the agency’s ability to meet their expectations and the positive changes observed in their loved ones. However, there have been mixed reviews regarding individual aides, with some clients reporting issues with reliability and professionalism.
Room for Improvement
While many families have had positive experiences, there are concerns regarding the consistency and reliability of some staff members. Instances of aides being less dependable have been noted, which may require attention to ensure a uniformly high standard of care.
Summary
Galaxy Home Health Services LLC in Cleveland, Ohio, offers a variety of non-medical home health care services aimed at supporting seniors in maintaining their independence. With a focus on compassionate care and a family-oriented approach, the agency has received positive feedback from many families. However, attention to staff reliability may enhance the overall client experience.
