Overview
Expand Health at Home, located in Niles, Ohio, is dedicated to providing high-quality home health care services. The company emphasizes clinical excellence and extraordinary service, ensuring that patients receive the best possible care in the comfort of their own homes.
Services & Support
Expand Health at Home offers a comprehensive range of services designed to meet the diverse needs of their patients. Their offerings include skilled nursing services such as IV therapy, catheter care, insulin injection, and medication administration. They also provide physical, occupational, and speech therapy services, along with support from medical social workers and patient advocates. Additionally, home health aides assist with personal hygiene and daily living activities, while wound care services promote healing and overall health.
Care Approach & Staff
The staff at Expand Health at Home is frequently described as compassionate and professional. Many families have praised the therapists and nurses for their attentiveness and kindness, noting that they go above and beyond to ensure patient comfort and recovery. For instance, therapists have been commended for their ability to create a supportive environment that encourages healing, particularly after surgeries such as knee replacements. The team is dedicated to addressing patients’ questions and needs promptly, fostering a trusting relationship.
Who They Serve
Expand Health at Home serves a variety of patients, including those recovering from surgeries, managing chronic conditions, or needing assistance with daily activities. Their services are designed to support individuals of , with a focus on enhancing the quality of life for seniors and those requiring rehabilitation.
Service Area
In addition to Niles, Ohio, Expand Health at Home provides services to the surrounding areas, including Youngstown, Warren, Boardman, and Champion. This broad service area allows them to reach a significant number of families in need of home health care.
What Families Say
Families have expressed high satisfaction with the care provided by Expand Health at Home. Many reviews highlight the professionalism and kindness of the staff, with specific mentions of therapists who have made a significant impact on recovery experiences. Positive feedback often includes appreciation for the staff’s attentiveness and the effective communication regarding care plans.
Room for Improvement
While many families have had positive experiences, there are some concerns noted regarding the responsiveness of staff in specific situations. For instance, there was an instance where a family felt that necessary care was delayed due to a lack of proper orders. This highlights an area where improved communication and procedural clarity could enhance the overall experience for patients and their families.
Summary
Expand Health at Home in Niles, Ohio, is committed to delivering exceptional home health care services, with a strong focus on compassionate and professional support. Their comprehensive range of services, combined with a dedicated staff, allows them to effectively meet the needs of their patients. Families can expect a caring approach that prioritizes recovery and overall well-being, although there may be opportunities for improvement in communication regarding care protocols.