Overview
Elite Home Health Care, located in Brooklyn, New York, provides high-quality home health care services to empower individuals to live independently. The agency supports clients through the Consumer Directed Personal Assistance Program (CDPAP), allowing them to hire and manage their own caregivers. Additionally, Elite Home Health Care offers Personal Care Assistants (PCA) and Home Health Aides (HHA) for daily support, companionship, and specialized care.
Services & Support
The services provided by Elite Home Health Care include Nursing Home Transition and Diversion (NHTD) and support for individuals with Traumatic Brain Injury (TBI). Their approach emphasizes promoting independence and recovery by tailoring care to meet individual needs. Clients can expect personalized care plans developed by a team of registered nurses and care coordinators, ensuring the right level of support is provided.
Care Approach & Staff
Elite Home Health Care is noted for its compassionate and respectful care. The agency aims to blend the professionalism of a nursing facility with the warmth of home, selecting caregivers based on their compassion and experience. Many families have expressed satisfaction with the responsiveness and professionalism of the staff, highlighting their commitment to providing quality care.
What Families Say
Feedback from families using Elite Home Health Care indicates a mix of experiences. Some families appreciate the promptness and helpfulness of the staff, noting that aides are well-trained and provide both physical and emotional support. However, there are concerns about communication issues, with some clients reporting difficulties in reaching care coordination staff and issues with payroll processing. A few reviews mention unprofessional behavior from caregivers, including missed appointments and inadequate service.
Room for Improvement
Several families have pointed out challenges with the agency’s communication and payroll processes. Issues such as delayed payments and unresponsive staff have been noted, suggesting a need for improved coordination and reliability in these areas.
Summary
Elite Home Health Care offers a range of home health services in Brooklyn, New York, with a focus on empowering clients to maintain independence. While many families appreciate the quality of care and responsiveness of the staff, some challenges related to communication and payroll have been reported. Overall, the agency aims to provide compassionate care tailored to individual needs, making it a potential option for families seeking home health services.
