Overview
Dwell Care, located in Portland, Oregon, is an In-Home Care agency dedicated to empowering individuals to live well in their own homes. They provide a range of services tailored to older adults, recovering patients, and those who need additional support. Their caregivers are trained to assist with various needs, including hospice care, ensuring that clients receive compassionate and professional support.
Services & Support
Dwell Care offers a comprehensive suite of services designed to meet the unique needs of their clients. These services include transportation to appointments, home-cooked meals, and assistance with fall prevention. The agency emphasizes creating personalized Care Plans that align with the individual lifestyles and goals of their clients. Their caregivers are trained in specialized care for conditions such as Alzheimer’s, Dementia, Diabetes, and Parkinson’s, among others.
Care Approach & Staff
The team at Dwell Care is frequently described as compassionate, professional, and reliable. Families have noted the caregivers’ ability to provide attentive care, particularly in sensitive situations like hospice care. The agency prides itself on its rigorous hiring and training process, ensuring that only the top 4% of applicants become caregivers. Communication is a significant aspect of their care approach, with caregivers providing immediate updates to families after each visit.
Who They Serve
Dwell Care primarily serves older adults and individuals recovering from medical conditions who require assistance in their daily lives. Many families have shared positive experiences regarding the care provided to their loved ones, particularly in hospice situations, where caregivers have been noted for their kindness and patience.
What Families Say
Reviews highlight a strong sense of satisfaction with the services provided by Dwell Care. Families appreciate the responsiveness and professionalism of the staff, as well as the high quality of care their loved ones receive. Many have expressed gratitude for the support during challenging times, such as hospice care, and have recommended Dwell Care for its attentive and caring approach.
Room for Improvement
While many reviews are positive, there have been some concerns regarding communication about caregiver availability. One family reported not being informed when their caregiver had to leave, which led to some frustration. However, they acknowledged the efforts of the staff in finding replacements promptly.
Summary
Dwell Care in Portland, Oregon, is committed to providing high-quality in-home care tailored to the needs of older adults and those requiring additional support. With a focus on compassionate care, effective communication, and a personalized approach, Dwell Care has garnered positive feedback from families, particularly in hospice situations. While there are areas for improvement in communication, the overall sentiment reflects a trustworthy and reliable agency dedicated to enhancing the quality of life for its clients.
