Overview
CenterWell Home Health, located in Phoenix, Arizona, is dedicated to providing skilled nursing and therapy services to individuals recovering from illness, injury, or surgery. Their approach emphasizes personalized care, focusing on the unique needs and goals of each patient to help them regain independence and confidence in their daily activities.
Services & Support
CenterWell offers a range of services, including physical therapy, occupational therapy, and nursing care. Their therapists are noted for their compassion and expertise, working closely with patients to develop tailored exercise plans that promote recovery. The support from social workers is also highlighted, assisting families with necessary referrals and care coordination.
Care Approach & Staff
The staff at CenterWell is frequently described as caring and dedicated. Many families have expressed appreciation for the thoroughness and attentiveness of the therapists, who not only address physical needs but also provide emotional support. The intake process is reported to be comprehensive, ensuring that care plans are well-structured and effective.
Who They Serve
CenterWell Home Health primarily serves seniors and individuals recovering from medical procedures or managing chronic conditions. Their services are designed to meet the specific needs of each patient, allowing them to receive care in the comfort of their own homes.
What Families Say
Feedback from families varies, with many praising the quality of therapy received. One family noted a significant positive impact on their loved one’s morale and health due to the personalized care provided by their physical therapist. However, some reviews indicate concerns about communication and scheduling, with instances of missed appointments and delays reported by certain clients.
Room for Improvement
While many families have had positive experiences, some reviews suggest that CenterWell could enhance their communication and scheduling processes. Instances of missed appointments and poor communication were noted, indicating a need for improvement in these areas to better serve their clients.
Summary
Overall, CenterWell Home Health in Phoenix, Arizona, is committed to providing personalized and compassionate home health care. Their skilled therapists and nursing staff are well-regarded for their dedication and expertise, although there are areas for improvement in communication and service scheduling. Families seeking home health care may find valuable support through CenterWell, particularly in physical and occupational therapy.
