Overview
B-Trice Home Health Agency LLC, located in Bedford Heights, Ohio, is dedicated to providing high-quality home-based services tailored to the unique needs of each client. With a focus on personal care and non-medical transportation, the agency aims to foster long-standing relationships built on trust and exceptional customer service. Their mission is to be the leading provider of care that clients want and deserve.
Services & Support
B-Trice Home Health Agency offers a variety of services that include personal care and non-medical transportation. The agency emphasizes a person-centered approach, ensuring that each service is customized to fit the individual needs of clients. They are committed to providing reliable support, which includes having a scheduler who ensures that care is consistently available, even when regular aides are unavailable due to appointments.
Care Approach & Staff
The staff at B-Trice Home Health Agency is frequently described as compassionate and professional. Families have noted that the owner is actively involved in the care process, often going above and beyond to address any concerns and deliver necessary paperwork personally. This level of engagement reflects the agency’s commitment to providing individualized attention and support to their clients.
Who They Serve
B-Trice Home Health Agency serves a diverse clientele, including those in need of personal care and transportation services. Families have expressed satisfaction with the care provided to their loved ones, highlighting the agency’s ability to treat clients like family.
Service Area
While the agency is based in Bedford Heights, they also have a presence in nearby areas such as Franklin County and Delaware County, which allows them to extend their services to a broader community.
What Families Say
Reviews from families indicate a high level of satisfaction with the care provided by B-Trice Home Health Agency. Clients have praised the professionalism and caring nature of the staff, along with the owner’s hands-on approach to client care. Many families have expressed gratitude for the support their loved ones receive, often noting that the agency treats clients with the same care and respect as family members.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there could be improvements in communication regarding scheduling and availability. Ensuring clarity in these areas may enhance the overall client experience.
Summary
B-Trice Home Health Agency LLC stands out for its commitment to personalized care and strong community engagement. The agency’s dedication to treating clients like family, coupled with the owner’s active involvement, has earned them a positive reputation among families in Bedford Heights and surrounding areas. Families looking for compassionate and professional home health care may find B-Trice to be a reliable choice.
