Overview
Arcadia Home Care & Staffing, located in Portage, Michigan, provides a range of home care services, including personal care, assisted living at-home services, and medical staffing. With over 40 years of experience as part of the Addus family of companies, Arcadia is dedicated to delivering high-quality, cost-effective care that allows individuals to remain in their homes.
Services & Support
Arcadia offers a variety of services tailored to meet the needs of their clients. These include assistance with daily living activities such as meal preparation, grocery shopping, running errands, and providing companionship. Clients have noted that caregivers are generally available when needed, and they assist with hygiene and body care, as well as light housekeeping tasks.
Care Approach & Staff
The staff at Arcadia is often described as compassionate and professional, with many caregivers forming strong bonds with their clients. Some reviews highlight the positive experiences of families who appreciated the care provided during challenging times. However, there have been concerns regarding the professionalism of certain staff members, with instances of unprofessional behavior reported.
Who They Serve
Arcadia serves a diverse clientele, including individuals requiring assistance due to aging, illness, or disability. Families have expressed gratitude for the support provided, particularly in situations where clients needed to remain in their homes during critical periods of health decline.
Room for Improvement
While many families have shared positive experiences, there are recurring themes of unprofessionalism among some staff members. Specific incidents of caregiver behavior have raised concerns about the quality of care. Additionally, some families have noted issues with scheduling and the availability of caregivers, which could impact the consistency of care.
Summary
Arcadia Home Care & Staffing offers essential home care services in Portage, Michigan, with a commitment to supporting clients in their homes. While many families have had positive experiences with the compassionate care provided, there are areas that require attention, particularly concerning staff professionalism and scheduling consistency. Overall, Arcadia remains a significant option for families seeking home health assistance.
