Overview
Ascension at Home at North Burdick, located in Portage, Michigan, provides comprehensive home health care services aimed at helping individuals regain their independence after surgery or while managing complex health conditions. The facility focuses on delivering personalized care in the comfort of patients’ homes, ensuring a smooth transition from acute care.
Services & Support
Ascension at Home offers a range of services designed to support patients throughout their recovery journey. This includes skilled nursing visits, personal care assistance, and home infusion services. The care team collaborates closely with patients and their doctors to create a tailored recovery plan that addresses individual needs. Services are available around the clock and may include vital sign monitoring, medication management, and therapy services, ensuring that patients receive the necessary support at all times.
Care Approach & Staff
The staff at Ascension at Home are frequently described as compassionate and dedicated to their patients’ well-being. Many families have noted the quality of care provided, especially by the hospice nurses and aides, who are often praised for their helpfulness and commitment to going above and beyond in their duties. This person-centered approach aims to provide comfort and respect to patients and their families, allowing them to navigate their health challenges with dignity.
Who They Serve
Ascension at Home serves a diverse range of patients, including those recovering from surgery, managing chronic health conditions, or requiring hospice care. The facility’s services are designed to assist individuals of , ensuring that everyone receives the appropriate level of care tailored to their specific circumstances.
Room for Improvement
While many families have expressed satisfaction with the care received, some have reported difficulties with communication, particularly regarding phone support and responsiveness. This has led to concerns about the operational aspects of the service, indicating an area where improvements could enhance the overall patient experience.
Summary
Ascension at Home at North Burdick in Portage, Michigan, is committed to providing high-quality, personalized home health care services. With a dedicated team focused on patient-centered care, they support individuals through various health challenges, from recovery after surgery to hospice needs. While the quality of care is generally well-reviewed, there are noted areas for improvement in communication and operational efficiency.
