Overview
Arcadia Home Care & Staffing, located in Phoenix, Arizona, provides a range of home care services including personal care, assisted living at-home services, and medical staffing. As a member of the Addus family of companies, Arcadia has over 40 years of experience in delivering high-quality, cost-effective care that enables individuals to remain in their homes.
Services & Support
Arcadia Home Care & Staffing specializes in personal care and assisted living services tailored to meet the needs of clients in their own homes. Their offerings also include medical staffing, ensuring that families have access to comprehensive support for various care needs.
Care Approach & Staff
The staff at Arcadia Home Care is noted for being diligent, knowledgeable, and polite. Many reviews highlight the professionalism and patience of the staff, creating a welcoming atmosphere for clients. The interview process is described as smooth and detailed, allowing potential caregivers to feel comfortable and informed. Supervisors, such as the field supervisor, are recognized for their supportive roles during the application process, further enhancing the experience for new hires.
Who They Serve
Arcadia Home Care & Staffing serves individuals seeking personal care and home support services. Their approach is designed to cater to those who wish to maintain their independence while receiving assistance in a familiar environment.
What Families Say
Families have shared positive experiences regarding the professionalism and helpfulness of the staff at Arcadia Home Care. Many appreciate the clear communication and the friendly atmosphere when visiting the office. One review noted that the staff members were not only polite but also welcoming, which contributed to a positive overall experience during the application and interview process.
Room for Improvement
While many reviews are positive, there is a contrasting perspective from some individuals who expressed concerns about communication and management. A few comments suggested that there may be issues with trust and transparency within the agency, indicating areas where improvements could be beneficial.
Summary
In summary, Arcadia Home Care & Staffing in Phoenix, Arizona, offers a variety of home care services with a focus on client satisfaction and professional support. The staff is generally well-regarded for their courteous and knowledgeable approach, although there are some concerns regarding management practices that may need to be addressed. Overall, Arcadia presents a supportive option for families seeking home care solutions.
