Overview
Arcadia Home Care & Staffing, located in Beavercreek, Ohio, provides a range of home care services including personal care and assisted living at-home services. As a member of the Addus family of companies, Arcadia has been part of the home care industry for over 40 years, focusing on delivering high-quality and cost-effective care that allows individuals to remain in their homes.
Services & Support
The services offered by Arcadia include personal care and assistance with daily living activities, as well as medical staffing solutions. Their approach aims to support clients in maintaining their independence while receiving necessary care in the comfort of their own homes.
Care Approach & Staff
While some reviews highlight the dedication and compassion of certain staff members, there are notable concerns regarding the treatment of employees. Several reviews indicate that staff may feel overworked and poorly treated, which can impact the quality of care provided. Instances of unprofessional behavior and lack of compassion from some staff members have been reported, raising concerns about the overall care approach.
Who They Serve
Arcadia serves a diverse range of clients, including the elderly and individuals with disabilities who require assistance in their daily lives. However, the experiences reported by families suggest that the quality of care can vary significantly depending on the specific staff assigned to their loved ones.
What Families Say
Feedback from families is mixed. While some express satisfaction with the office staff’s responsiveness and friendliness, others have reported distressing experiences involving unprofessional conduct from caregivers. A particularly troubling account involved a caregiver’s inappropriate comments towards a client, highlighting the need for better staff training and oversight. Families have noted that while there are capable aides, issues with management and staff treatment can overshadow the positive aspects of care.
Room for Improvement
Multiple reviews point to significant areas for improvement within Arcadia, particularly regarding staff management and professionalism. Concerns about employee treatment, organization, and communication have been raised, suggesting that addressing these issues could enhance both staff morale and the quality of care for clients.
Summary
Arcadia Home Care & Staffing offers essential home care services in Beavercreek, Ohio, but experiences vary widely among clients and staff. While the organization has a long-standing presence in the industry, concerns about staff treatment and professionalism indicate a need for improvement. Families considering Arcadia may want to weigh these factors carefully when making their decisions.