Overview
Amedisys Home Health Care, located in Phoenix, Arizona, provides high-quality home health care services tailored to the needs of individuals recovering from surgery or illness, as well as those living with chronic health conditions. Their team includes trained professionals who are available 24/7 for urgent needs, ensuring that patients receive the support they require in the comfort of their own homes.
Services & Support
The services offered by Amedisys encompass a comprehensive range of home health care options, including nursing care, physical therapy, occupational therapy, and social worker support. The staff is dedicated to creating personalized care plans that address the unique needs of each patient. Families have reported positive experiences, particularly highlighting the effective communication and professionalism of the nursing staff.
Care Approach & Staff
Amedisys emphasizes a compassionate and patient-centered approach to care. Reviewers have noted the kindness and attentiveness of the staff, with specific praise for the nursing team and therapists. For instance, one family expressed gratitude for the high-quality support provided during a medical crisis, stating that the team was instrumental in easing the transition home for their loved ones.
Who They Serve
Amedisys serves a diverse clientele, including individuals recovering from surgery, those with chronic health conditions, and seniors needing additional support at home. Families have shared experiences of how the care provided has positively impacted their loved ones, particularly in terms of regaining strength and independence.
What Families Say
Feedback from families has been mixed. Many express appreciation for the quality of care, mentioning specific staff members who have made a significant difference in their loved ones’ recovery. However, some families have raised concerns about scheduling issues and communication challenges, particularly regarding no-shows and the responsiveness of the administrative staff. This highlights a need for improvement in consistency and reliability.
Room for Improvement
Several reviews indicate that there have been issues with scheduling and staff availability, including instances of no-shows and difficulties in communication with the office. These concerns suggest that Amedisys may need to enhance their operational efficiency and responsiveness to better meet the needs of their clients.
Summary
In summary, Amedisys Home Health Care offers a range of services designed to support individuals in their recovery at home. While many families commend the compassionate care provided by the nursing and therapy staff, there are notable concerns regarding scheduling and communication that the agency may need to address. Overall, Amedisys strives to deliver quality home health care, but families are encouraged to be aware of potential challenges in service delivery.
