Overview
St. Ann Center for Intergenerational Care, located in Milwaukee, Wisconsin, is a nonprofit facility that provides day care services for both children and adults. Open Monday through Friday from 6 AM to 6 PM, the center caters to individuals with disabilities, frail elders, and people with Alzheimer’s and other forms of dementia. St. Ann Center emphasizes community-based health and wellness services, offering a warm and engaging environment aimed at fostering connections across generations.
Services & Support
St. Ann Center offers a variety of services, including adult day care, respite care, and memory care. The facility provides access to physical and occupational therapy, as well as a warm-water, wheelchair-accessible pool for rehabilitation and recreational purposes. Their programs are designed to address the physical, social, and emotional needs of clients, ensuring comprehensive support for individuals of all ages.
Care Approach & Staff
The center promotes a compassionate and dignified approach to care, aiming to create a home-like environment for all clients. While many families have praised the staff for their dedication and kindness, there have been concerns regarding the adequacy of training for handling specific needs, particularly for individuals on the autism spectrum. Some reviews highlight mixed experiences with staff, suggesting variability in care quality.
Who They Serve
St. Ann Center serves a diverse clientele, including children in daycare programs and adults requiring specialized care. The intergenerational aspect of the center allows for enriching interactions between children and seniors, contributing to the emotional and intellectual development of the younger attendees while providing companionship for the elderly.
Living Options & Amenities
While St. Ann Center is not a residential facility, it offers a safe and welcoming space for clients to spend their days. The center features various amenities, including access to swimming facilities and engaging activities designed to promote socialization and well-being among participants.
What Families Say
Feedback from families is notably mixed. Many parents express satisfaction with the daycare services, praising the staff for their supportive and nurturing approach. However, some caregivers have reported serious concerns about the quality of care in the adult respite program, citing neglect and inadequate attention to their loved ones’ needs. These contrasting experiences highlight the importance of families thoroughly researching the center’s suitability for their specific requirements.
Room for Improvement
Several reviews indicate a need for improvement in staff training and consistency in care quality. Concerns about how individuals with specific needs, such as those on the autism spectrum, are managed have been raised. Additionally, some families have expressed dissatisfaction with the handling of personal beliefs by staff, suggesting that a more inclusive and respectful environment could enhance the overall experience for clients and their families.
Summary
St. Ann Center for Intergenerational Care offers a range of services aimed at supporting both children and adults in a nurturing environment. While many families appreciate the intergenerational interactions and the dedicated care provided, there are notable concerns regarding the quality of care for certain populations. Families considering St. Ann Center are encouraged to weigh both positive and negative feedback to determine if it meets their loved ones’ needs.
