Overview
Mallon Place, located in Spokane, Washington, is an assisted living facility that offers a range of services for its residents. While the facility has been described as visually appealing, with some noting its beautiful surroundings, the overall experience for many residents and their families has raised concerns.
Services & Support
Mallon Place provides assisted living services that include three meals a day and various activities. However, feedback indicates that the quality of care and support may not meet expectations, with reports of staff being inexperienced and untrained. Residents often express dissatisfaction with the handling of personal belongings, leading to feelings of degradation and neglect.
Who They Serve
The facility serves individuals needing assistance with daily living activities, including those with mental health challenges. However, some reviews highlight concerns about the safety and well-being of residents, particularly those with serious mental illnesses.
Living Options & Amenities
Mallon Place features a warm atmosphere and offers residents the freedom to come and go from 6 AM to 11 PM. While there are amenities such as frequent cigarette breaks and a variety of food options, the overall sentiment suggests that the facility may prioritize financial gain over resident care.
Dining & Activities
Residents have access to three meals and snack times daily, along with scheduled activities. While some reviews mention that the food is generally good, the overall dining experience is overshadowed by concerns about the facility’s management and care quality.
Room for Improvement
Multiple reviews point to a need for improvement in the quality of staff training and the management of residents’ personal belongings. There are also concerns regarding the safety of residents in the surrounding area, as well as the responsiveness of staff to urgent needs.
Summary
Mallon Place presents a mixed picture for potential residents and their families. While the facility boasts a beautiful location and some positive aspects, serious concerns regarding care quality, staff experience, and the safety of residents cannot be overlooked. Families considering this facility should weigh these factors carefully.
