Overview
Cottages of Spokane, located in Spokane, Washington, offers specialized memory care in a warm and inviting environment. The facility comprises four small cottages, each accommodating a maximum of 20 residents, which allows for personalized attention and care. The design fosters a calm and safe atmosphere, with secure outdoor courtyards where residents can stroll and engage with nature.
Services & Support
Cottages of Spokane provides a range of services tailored to the needs of residents with memory care requirements. The facility has 24/7 certified care staff, ensuring that residents receive the attention and support they need at all times. Additionally, services include medication management, on-site physician visits, and access to mobile health services such as dental and audiology care.
Care Approach & Staff
The staff at Cottages of Spokane are noted for their compassion and dedication to the residents. Families have expressed appreciation for the attentive and warm approach of the caregivers, who strive to create a supportive environment. Continuous training for staff ensures that they are equipped to handle the unique challenges associated with memory care.
Who They Serve
Cottages of Spokane primarily serves individuals with memory care needs, including those experiencing dementia. The facility is designed to cater to residents who require more care than can be provided at home, creating a community where they can thrive in a supportive setting.
Living Options & Amenities
The facility features cozy cottages with both private and shared room options. Residents benefit from a secure campus that includes a beautifully landscaped four-season discovery garden and courtyard, promoting outdoor activities and engagement.
What Families Say
Reviews highlight the positive experiences families have had with the care provided at Cottages of Spokane. Many families commend the staff for their kindness and attentiveness, noting the warm, family-like atmosphere. However, there are some concerns regarding staff interactions, with a few reviews mentioning instances of less-than-ideal communication and acknowledgment from certain staff members.
Room for Improvement
While many families express satisfaction with the care provided, there are noted areas for improvement, particularly regarding staff interactions. Some feedback suggests that certain staff members could enhance their engagement with residents and families to ensure a more welcoming experience.
Summary
Cottages of Spokane offers a specialized memory care environment that prioritizes personal attention and compassionate care. With a focus on creating a safe and engaging atmosphere, the facility is dedicated to enhancing the quality of life for its residents. Families appreciate the supportive staff and the community’s efforts to provide a nurturing home for their loved ones.
