Overview
Washington Care Center, located in Seattle, Washington, offers a range of services including physical therapy and rehabilitation. The facility provides care for individuals recovering from surgery or illness, with a focus on supporting their recovery journey.
Services & Support
The center provides skilled nursing and rehabilitation services, including physical therapy. The staff is noted for their caring and knowledgeable approach, particularly in therapy and nursing. However, there have been concerns regarding staffing levels, especially on weekends, which can affect the quality of care provided.
Care Approach & Staff
Staff members at Washington Care Center are generally described as friendly and helpful, with many demonstrating a strong commitment to patient care. The nursing staff communicates well with doctors and is attentive to patient needs. However, there are reports of inconsistent staffing and challenges in communication, particularly during weekends when fewer staff members are available.
Who They Serve
Washington Care Center primarily serves individuals in need of rehabilitation and skilled nursing care. Patients often come to the facility after surgery or hospitalization, seeking a supportive environment for recovery.
Living Options & Amenities
The facility offers double-occupancy rooms, which some residents have found small and challenging, particularly when dealing with incompatible roommates. There have been reports of maintenance issues, including broken beds and plumbing problems, which can affect residents’ comfort.
Dining & Activities
Dining options at Washington Care Center have received mixed feedback. While the dietary manager attempts to accommodate preferences, some residents have noted that the food can be high in sodium and lacking in fresh fruits and vegetables. Meal delivery can also be slow, impacting the dining experience.
Clinical Services & Rehab
The rehabilitation services, particularly physical therapy, are highlighted positively, with staff often going above and beyond to provide support. However, there are concerns about the availability of dental services and the coordination of out-of-facility appointments.
Room for Improvement
There are notable concerns regarding cleanliness, particularly with reports of pest issues and maintenance delays. Staffing shortages on weekends have also raised concerns about the overall quality of care, leading to inconsistent experiences for residents.
What Families Say
Families express gratitude for the caring nature of the staff, with many highlighting the positive experiences their loved ones have had during their stay. However, some families have raised serious concerns about cleanliness and the need for better communication regarding care and services.
Summary
Washington Care Center provides a supportive environment for rehabilitation and skilled nursing care in Seattle, Washington. While the staff is generally praised for their dedication and compassion, challenges such as staffing shortages and cleanliness issues need to be addressed to enhance the overall experience for residents and their families.
