Overview
Greenbrier Nursing and Rehabilitation Center of Tyler, located in Tyler, Texas, offers skilled nursing and rehabilitation services with a focus on providing quality care tailored to individual needs. The facility also specializes in memory care, ensuring that residents receive the support necessary for their unique circumstances. While some families have reported positive experiences, others have raised concerns regarding cleanliness and staff responsiveness.
Services & Support
Greenbrier provides a range of services, including skilled nursing, rehabilitation, and memory care. The facility aims to create a supportive environment where residents can receive personalized care. Families have noted the availability of physical, occupational, and speech therapy, as well as a commitment to offering nutritious meals prepared by culinary experts.
Care Approach & Staff
The care approach at Greenbrier emphasizes compassion and individualized attention. Many reviews highlight the dedication of the staff, including the Director of Nursing, who is noted for fostering a respectful workplace that enhances the quality of care. However, some families have reported instances of staff being overwhelmed or unresponsive, which has raised concerns about the level of attention given to residents.
Living Options & Amenities
Residents at Greenbrier have access to comfortable living spaces, although some reviews indicate that room conditions can vary, with reports of messiness and maintenance issues. The facility also offers activities designed to engage residents and promote social interaction, contributing to a more vibrant community atmosphere.
Dining & Activities
Dining at Greenbrier is generally well-received, with many residents enjoying meals that remind them of home-cooked food. The facility organizes various activities to keep residents engaged, which has been appreciated by families seeking a lively environment for their loved ones.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones received, others have voiced significant concerns regarding cleanliness, staff interactions, and communication. Instances of unresponsive staff and inadequate attention to residents’ needs have been particularly troubling for some families, leading them to recommend exploring other options.
Room for Improvement
Several reviews point to areas needing attention, including the cleanliness of rooms and the responsiveness of staff. Families have expressed a desire for more seating for visitors and better communication regarding their loved ones’ care. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Greenbrier Nursing and Rehabilitation Center of Tyler provides essential skilled nursing and rehabilitation services, with a focus on personalized care. While many families appreciate the dedication of the staff and the quality of dining, there are notable concerns regarding cleanliness and staff responsiveness. Families considering this facility should weigh the mixed feedback and assess whether it aligns with their expectations for care and support.
