Overview
Heart to Heart Assisted Living, located in San Antonio, Texas, provides total elderly care for residents in a supportive environment. The facility offers services tailored to meet the needs of seniors, ensuring they receive the appropriate care and attention.
Services & Support
Heart to Heart Assisted Living specializes in assisted living and adult day care services. These offerings are designed to support seniors in maintaining their quality of life while receiving the necessary assistance with daily activities.
Care Approach & Staff
The facility has received mixed feedback regarding its staff. While some families have praised the staff and owner for their caring and kind approach, others have reported concerning incidents involving treatment of residents. This reflects a need for consistent staff training and oversight to ensure all residents receive respectful and compassionate care.
Who They Serve
Heart to Heart Assisted Living serves elderly individuals who require assistance with daily living activities and may benefit from a structured environment. The facility aims to provide a supportive community for seniors.
Room for Improvement
Feedback from some families indicates that there are significant concerns about the treatment of residents. Reports of unprofessional behavior from staff members highlight the need for improvements in staff training and resident care protocols.
Summary
Heart to Heart Assisted Living offers essential services for seniors in San Antonio, Texas. While some families appreciate the care provided by the staff, there are notable concerns regarding the treatment of residents that warrant attention. Families considering this facility should weigh the positive aspects against the reported experiences to make an informed decision.
