Overview
Manchester Care Homes Queens Ferry, located in Dallas, Texas, is a boutique assisted living facility that offers personalized care within a warm, homelike environment. Since opening in 2009, the facility has focused on treating residents like family, providing them with the care, comfort, and attention they need to thrive. With a resident-to-staff ratio of 4-to-1 or better, residents can feel safe and comfortable in a setting designed to resemble a home rather than an institution.
Services & Support
Manchester Care Homes Queens Ferry provides a variety of services including assistance with activities of daily living, daily housekeeping, laundry, incontinence care, and vital monitoring. The facility also offers hospice care, ensuring that residents receive compassionate support tailored to their individual health needs.
Care Approach & Staff
The care team at Manchester Care Homes Queens Ferry is noted for being skilled, compassionate, and highly responsive. Families appreciate the attentiveness of the staff, who are described as knowledgeable and professional. The nursing director is particularly recognized for her personal approach, knowing each resident individually and responding promptly to any needs that arise.
Who They Serve
This facility serves seniors who require assisted living and hospice care, providing a supportive environment for those needing additional assistance with daily activities. Families have expressed satisfaction with the quality of care, noting the warm and welcoming atmosphere that makes residents feel at home.
Living Options & Amenities
Residents enjoy a homelike environment that includes private suites and communal areas designed for comfort and social interaction. The facility hosts various activities, including weekly entertainment from musicians and seasonal events that involve family members, ensuring a vibrant community life.
Dining & Activities
Dining at Manchester Care Homes Queens Ferry is designed to cater to residents’ preferences, with staff willing to accommodate special requests. Activities are organized to promote engagement and enjoyment, contributing to the overall positive atmosphere within the home.
What Families Say
Families consistently commend the quality of care provided at Manchester Care Homes Queens Ferry. Comments highlight the attentiveness and compassion of the staff, as well as the warm environment that residents experience. Many families express gratitude for the support received, especially during challenging times, such as end-of-life care.
Room for Improvement
While the overall feedback is positive, some families have noted that the dining experience could be enhanced, with specific mentions of food quality. However, they appreciate the staff’s willingness to accommodate individual dietary preferences when needed.
Summary
In summary, Manchester Care Homes Queens Ferry stands out for its commitment to providing exceptional, personalized care in a nurturing environment. With a focus on treating residents like family, the facility offers a range of services that cater to the unique needs of seniors, making it a commendable choice for families seeking assisted living and hospice care in Dallas, Texas.
