Overview
Le Reve Rehabilitation and Memory Center, located in Dallas, Texas, offers a range of services including skilled nursing, assisted living, memory care, and rehabilitation. The facility is noted for its modern and clean environment, creating a welcoming atmosphere for residents. However, experiences with staff responsiveness and management have varied significantly among families.
Services & Support
The center provides various levels of care, including skilled nursing, memory care, and rehabilitation services. Families have noted that the staff is generally professional and attentive, with many expressing satisfaction with the care provided to their loved ones. However, there are concerns regarding communication, as some families reported difficulties in reaching staff by phone and receiving timely updates about their loved ones’ conditions.
Care Approach & Staff
Reviews highlight a dedicated team of nurses and care staff who are described as friendly and professional. Many families appreciate the attentive care their loved ones receive, with specific praise for the rehabilitation and nursing teams. Nevertheless, there are complaints about management practices, with some families feeling that issues raised were not adequately addressed.
Who They Serve
Le Reve serves a diverse population, including seniors requiring long-term care, rehabilitation, and memory care. Residents range from those needing full assistance to those in recovery from hospital stays. Families have expressed varying degrees of satisfaction regarding the quality of care and the responsiveness of the staff.
Living Options & Amenities
The facility is noted for its beautiful and modern building, which contributes to a pleasant living environment. Families have remarked on the cleanliness and overall atmosphere of the center, indicating that it feels like a home away from home. Amenities include dining options and activities designed to engage residents.
Dining & Activities
Residents have commented positively on the dining experience, noting that meals are appealing and well-received. Activities are also part of the care approach, aiming to enhance the quality of life for residents and encourage social interaction.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding communication and management responsiveness. Some families reported issues with staff availability and attentiveness, leading to feelings of neglect in certain cases. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Le Reve Rehabilitation and Memory Center presents a modern and clean environment for seniors in Dallas, Texas, with a range of care options including memory care and rehabilitation. While many families appreciate the attentive staff and quality of care, challenges with communication and management responsiveness have been highlighted. Prospective residents and their families may find it beneficial to visit and engage directly with the staff to assess whether it meets their needs.
