Overview
Quince Nursing and Rehab Center, located in Memphis, Tennessee, is dedicated to providing high-quality care for its residents. The facility specializes in both short-term rehabilitation and long-term skilled nursing services, ensuring that each resident receives individualized care plans tailored to their specific health needs.
Services & Support
Quince Nursing and Rehab Center offers a range of services including skilled nursing care and rehabilitation therapies. The center provides outpatient physical, occupational, and speech therapies, designed to meet the unique needs of each resident. Therapy services are available for transitional, outpatient, and long-term care patients, with treatment programs developed based on physician requests.
Care Approach & Staff
The staff at Quince Nursing and Rehab Center is described as compassionate and professional, focusing on the safety and comfort of residents. Many reviews highlight the dedication of the caregivers, noting their empathy and patience. However, some feedback indicates that there may be inconsistencies in staff professionalism, particularly in the admissions process, which has been criticized for rudeness and lack of communication.
Living Options & Amenities
Residents at Quince Nursing and Rehab Center can expect a clean and well-maintained environment. The facility features private suites for short-term rehabilitation, allowing for a comfortable stay with modern amenities. However, some reviews have pointed out issues regarding cleanliness and maintenance, specifically mentioning dirty rooms and poorly maintained outdoor areas.
What Families Say
Families have shared mixed experiences regarding Quince Nursing and Rehab Center. While some express satisfaction with the care and support their loved ones receive, noting a comforting environment and friendly staff, others have raised concerns about the cleanliness of the facility and the professionalism of certain staff members. Positive reviews commend the facility for exceeding expectations, while negative feedback highlights significant issues that families have encountered.
Room for Improvement
There are clear areas for improvement at Quince Nursing and Rehab Center, particularly in the admissions process and overall facility maintenance. Some families have reported unprofessional interactions with staff, especially during the admissions phase, which has led to frustration and a lack of trust. Additionally, concerns about cleanliness and maintenance need to be addressed to enhance the overall resident experience.
Summary
Quince Nursing and Rehab Center aims to provide comprehensive care through individualized treatment plans and a focus on resident comfort. While many families appreciate the compassionate staff and effective rehabilitation services, there are notable concerns regarding professionalism and facility maintenance that potential residents and their families should consider.
