Overview
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center, located in Memphis, Tennessee, offers a range of care services for residents in need of rehabilitation and skilled nursing. The facility is designed to provide a supportive environment for individuals recovering from illness or injury, as well as those requiring ongoing care.
Services & Support
The center provides skilled nursing, rehabilitation, and memory care services. Residents have access to social worker support, which can assist families in navigating care needs and ensuring that residents receive appropriate attention. The facility also offers a variety of dining options and activities to engage residents and promote their well-being.
Care Approach & Staff
Feedback about the staff at Majestic Gardens is mixed. Some residents and families have praised specific team members for their compassion and dedication, particularly in nursing roles. However, there are numerous accounts of dissatisfaction regarding management responsiveness and the overall quality of care provided. Concerns have been raised about staff training and the level of attention given to residents.
Who They Serve
Majestic Gardens serves a diverse population, including individuals recovering from medical procedures, those with chronic conditions requiring skilled nursing, and residents needing memory care support. The facility aims to accommodate various needs, but experiences reported by families indicate variability in care quality.
Living Options & Amenities
The facility offers private and shared living options, although some reviews highlight issues with cleanliness and maintenance. Families have expressed concerns regarding the condition of the building and the adequacy of furnishings provided to residents, including reports of lost personal belongings.
Dining & Activities
Dining options are available for residents, and there are activities designed to engage them socially and physically. However, the quality and variety of food have not been consistently praised, with some families noting dissatisfaction with meal offerings.
What Families Say
Family feedback about Majestic Gardens is highly polarized. While some families express gratitude for the care their loved ones receive, others report severe dissatisfaction with the overall experience, highlighting issues such as lost clothing, inadequate medical attention, and poor management communication. Positive remarks often focus on individual staff members who have gone above and beyond, while negative comments frequently address systemic issues within the facility.
Room for Improvement
Several reviews indicate a need for improvement in management responsiveness and overall staff training. Families have reported difficulties in communication, lack of timely medical care, and concerns about cleanliness and safety within the facility.
Summary
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center presents a mixed picture for families considering care for their loved ones. While the facility offers essential services like skilled nursing and rehabilitation, the quality of care and management responsiveness has been a significant concern for many families. Prospective residents and their families are encouraged to thoroughly evaluate their options and consider the experiences of others when making a decision.
