Overview
SeaStar Senior Services LLC, located in Portland, Oregon, is a professional in-home care and care management agency dedicated to assisting seniors and adults with disabilities. Their mission is to enhance the quality of life and independence of their clients through comprehensive support and resources.
Services & Support
SeaStar Senior Services offers a variety of services tailored to meet the needs of seniors and adults with disabilities. They provide in-home care, transportation to appointments, and companion services. The agency is noted for its extensive resources, which help families navigate the complexities of care management. Clients have reported that the services are designed to ensure a smooth transition and comprehensive support for their loved ones.
Care Approach & Staff
The team at SeaStar Senior Services is frequently described as compassionate, knowledgeable, and dedicated. Employees undergo thorough screening and background checks to maintain high standards of care. The management is committed to supporting both clients and staff, fostering a positive environment that emphasizes quality care and respect. Many families have expressed appreciation for the personal attention and advocacy provided by the staff, particularly highlighting the commitment of the management team.
Who They Serve
SeaStar Senior Services caters to seniors and adults with disabilities, focusing on enhancing their quality of life across all stages of life. The agency is particularly beneficial for those who may not have nearby family members to assist with daily needs.
Service Area
Based in Portland, Oregon, SeaStar Senior Services primarily serves the local community, offering in-home care and related services to families in the area.
What Families Say
Families have shared positive experiences with SeaStar Senior Services, often highlighting the professionalism and reliability of the staff. Many clients appreciate the extensive resources available through the agency, which have been invaluable in managing day-to-day challenges. Reviews frequently mention the supportive nature of the team, with one family noting that the employees feel like family. However, some families have also expressed concerns regarding the initial scheduling process, indicating a need for clearer communication about service availability.
Room for Improvement
A few families noted challenges with the scheduling process, specifically mentioning that the agency requires extensive documentation before scheduling interviews. Some clients experienced delays in communication regarding service availability, which can lead to frustration.
Summary
SeaStar Senior Services LLC is recognized for its commitment to enhancing the quality of life for seniors and adults with disabilities in Portland, Oregon. With a dedicated team and a wide range of services, the agency aims to provide comprehensive support tailored to individual needs. While there are areas for improvement in communication during the scheduling process, the overall feedback from families emphasizes the compassionate care and valuable resources offered by SeaStar.
