Overview
Connected Home Health, located in Portland, Oregon, has been a prominent provider of home health services in the community for over 12 years. The organization emphasizes a commitment to delivering life-changing services while adapting to the growing needs of the local population. With a focus on quality care, Connected Home Health aims to redefine in-home care standards in Portland and its surrounding areas.
Services & Support
Connected Home Health offers a range of services, including home health care, hospice, and occupational therapy. Their team is dedicated to providing personalized and compassionate care tailored to the unique needs of each patient. Families have noted the professionalism and kindness of the caregivers, which has positively impacted their loved ones’ recovery and overall well-being.
Care Approach & Staff
The staff at Connected Home Health is described as kind, knowledgeable, and professional. Reviewers have highlighted the effective collaboration between caregivers, physical therapists, and occupational therapists, which has facilitated improved care for patients. Families appreciate the respect and compassion shown by the team, particularly during challenging times, such as hospice care.
Who They Serve
Connected Home Health serves a diverse clientele, including elderly patients and individuals requiring specialized care, such as those in hospice. Families have expressed gratitude for the support provided to their loved ones, particularly in navigating complex health needs and ensuring comfort during difficult transitions.
What Families Say
Feedback from families varies, with many praising the quality of care and support their loved ones have received. Positive experiences include effective rehabilitation after falls and compassionate end-of-life care. However, some families have reported challenges with scheduling and communication, particularly regarding appointment changes and the process of transferring care to other providers.
Room for Improvement
Several reviewers noted issues with management and communication, particularly regarding appointment scheduling and transitions between therapists. There were instances where families felt that their concerns were not adequately addressed, leading to frustration. Improving these areas may enhance the overall experience for families seeking care.
Summary
Connected Home Health in Portland, Oregon, is dedicated to providing compassionate home health and hospice services. While many families commend the professionalism and kindness of the caregivers, there are areas for improvement in communication and management processes. Overall, Connected Home Health remains a key player in delivering essential services to the community.
