Overview
The Lakes, located in Oklahoma City, Oklahoma, is a nursing facility that emphasizes compassionate care and a family-like environment. With a dedicated team that treats every resident as part of their extended family, The Lakes has garnered a reputation for providing outstanding care and support to its residents and their families.
Services & Support
The Lakes offers a range of services including skilled nursing, hospice care, memory care, and respite care. The facility is well-staffed, ensuring that residents receive the attention and support they need. Families appreciate the comprehensive care approach, which includes social worker support and a focus on maintaining the dignity and independence of residents.
Care Approach & Staff
The care approach at The Lakes is rooted in compassion and teamwork. The leadership team, including the Director of Nursing, is actively involved in daily operations, setting a tone of warmth and integrity throughout the facility. Staff members are noted for their training in dementia care, which allows them to communicate effectively and provide gentle support to residents. This hands-on involvement fosters a nurturing environment where residents feel valued.
Who They Serve
The Lakes serves a diverse population, including individuals requiring skilled nursing care, those in need of memory support, and residents requiring hospice services. Families have noted that even younger residents, such as those in their thirties, receive tailored care that focuses on enhancing their quality of life.
Dining & Activities
The facility boasts an engaging activities department that fills each day with music, crafts, and social events, promoting a sense of purpose and community among residents. The dietary team is also praised for providing nutritious meals that cater to the needs of the residents, contributing to their overall well-being.
What Families Say
Families have expressed gratitude for the care their loved ones receive at The Lakes, frequently highlighting the compassion and dedication of the staff. Many reviews reflect a strong sense of community, with families feeling they are part of the larger Lakes family. However, some families have reported challenges with communication and admissions processes, suggesting areas for improvement.
Room for Improvement
While many experiences at The Lakes are positive, some families have raised concerns regarding communication and the admissions process. Instances of perceived unprofessionalism from certain staff members have been noted, indicating a need for enhanced training and sensitivity in these areas.
Summary
The Lakes in Oklahoma City offers a blend of compassionate care, dedicated staff, and a supportive community atmosphere. With a focus on individualized care and engaging activities, it has become a preferred choice for many families seeking quality care for their loved ones. Despite some noted challenges, the overall commitment to resident well-being and satisfaction shines through in the experiences shared by families.
