Overview
Park Place Healthcare, located in Oklahoma City, Oklahoma, is a skilled nursing facility that has undergone significant changes under new management since its remodeling in 2020. The facility began admitting residents in April 2021 and aims to provide a supportive environment for recovery and rehabilitation.
Services & Support
The facility offers a range of services including skilled nursing, physical therapy, occupational therapy, and memory care. These services are designed to assist residents in their recovery and daily living needs. However, experiences with the quality of care and support have varied among families and residents.
Care Approach & Staff
Reviews indicate a mixed perception of the staff and management at Park Place Healthcare. Some families have noted improvements in care and staff friendliness, highlighting that the facility feels like a “home away from home.” However, there are serious concerns regarding staff turnover and the management’s response to incidents of neglect. Reports of high staff fluctuations have raised questions about the consistency of care provided.
Who They Serve
Park Place Healthcare serves individuals requiring skilled nursing and rehabilitation services. This includes residents recovering from injuries or surgeries, as well as those needing memory care. The facility aims to cater to the diverse needs of its residents but has faced criticism regarding its ability to deliver adequate care.
Living Options & Amenities
While the facility has been remodeled, some reviews mention issues with room amenities, such as the absence of phone jacks and televisions, which have led to dissatisfaction among residents and their families. The environment is described by some as clean and welcoming, yet there are concerns about the overall living conditions and the quality of food served.
Dining & Activities
Concerns have been raised regarding the dining options available at Park Place Healthcare. Families have reported that meals can be insufficient, with some residents receiving minimal food portions. This has contributed to a negative perception of the facility’s ability to meet the nutritional needs of its residents.
What Families Say
Feedback from families is highly polarized. Some express gratitude for the care their loved ones have received, particularly in rehabilitation, while others recount distressing experiences, including neglect and inadequate responses to medical needs. The facility’s management has been a focal point of criticism, with some families urging others to consider alternative options for their loved ones.
Room for Improvement
There are several areas where Park Place Healthcare could improve, particularly in staff management and training to ensure consistent and compassionate care. Addressing the high turnover rate and enhancing communication between staff and families could help build trust and improve resident experiences.
Summary
Park Place Healthcare offers skilled nursing and rehabilitation services in Oklahoma City, Oklahoma, but experiences vary widely among residents and their families. While some have noted improvements under new management, significant concerns about care quality, staff turnover, and dining options persist. Families considering this facility should weigh these factors carefully.
