Overview
Northwest Nursing Center, located in Oklahoma City, Oklahoma, provides a comprehensive range of skilled nursing and rehabilitation services. The facility focuses on delivering 24-hour nursing care and long-term support in a welcoming environment. Residents can expect compassionate healthcare, nutritious meals, and various activities designed to enhance their quality of life.
Services & Support
The center offers a variety of services, including skilled nursing, rehabilitation, hospice care, and respite care for home caregivers. The staff aims to involve both residents and their families in the decision-making process regarding healthcare plans, ensuring that each individual can achieve or maintain their highest level of function and ability.
Care Approach & Staff
Residents and families have noted the professionalism and caring nature of the staff at Northwest Nursing Center. Many reviews highlight the kindness and helpfulness of the team, including the activities director, who treats residents like family. However, there are mixed sentiments regarding staff responsiveness, with some families expressing concerns about the attentiveness provided to residents.
Living Options & Amenities
Northwest Nursing Center is situated in a cozy neighborhood, close to local amenities such as libraries, shopping centers, and parks. The facility is described as clean and well-maintained, contributing to a comfortable living environment for residents.
What Families Say
Feedback from families is varied. Many express gratitude for the care their loved ones receive, noting the professionalism and dedication of the staff. Positive experiences include appreciation for the clean environment and the attentiveness of the nursing staff. Conversely, some families have reported concerns about the quality of care, particularly regarding specific incidents that raised alarms about resident well-being.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding the attentiveness of the staff in certain situations. Some reviews indicate that communication and responsiveness could be enhanced, particularly in ensuring residents’ immediate needs are met.
Summary
Northwest Nursing Center offers a range of services aimed at providing quality care for seniors in Oklahoma City. With a focus on compassionate support and family involvement, the center strives to create a nurturing environment. While many families report positive experiences, there are areas identified for growth, particularly in ensuring consistent attentiveness to residents’ needs.
