Overview
North Winds Living Center, located in Oklahoma City, Oklahoma, is a nursing facility that has received mixed reviews from residents and families. While some individuals appreciate the friendly atmosphere and the hard work of the staff, others have expressed significant concerns regarding communication and care quality.
Services & Support
The center offers a range of nursing services, but feedback indicates that communication can be a challenge. Multiple reviewers mentioned difficulties in reaching staff by phone, with instances of calls going unanswered or being abruptly disconnected. This lack of responsiveness has raised concerns about the level of support available to residents and their families.
Care Approach & Staff
While some residents have noted that the staff is friendly and creates a welcoming environment, others have reported negative experiences with care. Instances of staff being unresponsive or dismissive during emergencies have been highlighted, leading to concerns about the overall care approach. Reviews indicate that some residents felt their needs were not adequately addressed, which could impact their well-being.
Who They Serve
North Winds Living Center serves individuals requiring skilled nursing care. However, the experiences shared by residents suggest a disparity in the quality of care provided, which may affect families’ decisions when considering placement for their loved ones.
Room for Improvement
Several reviews point to a need for improvement in communication and responsiveness from staff. Instances of staff being rude or unhelpful have been reported, which could contribute to a negative experience for residents and their families. Addressing these issues may enhance the overall care environment.
Summary
In summary, North Winds Living Center in Oklahoma City, Oklahoma, presents a mixed picture. While some residents appreciate the friendly atmosphere and supportive staff, significant concerns regarding communication and care quality have been raised. Families considering this facility should weigh these factors carefully based on the experiences shared by current and former residents.
