Overview
Accel at Crystal Park, located in Oklahoma City, Oklahoma, combines skilled nursing and rehabilitative healthcare with luxurious accommodations. The facility aims to provide a home-like experience while offering comprehensive senior care, including skilled nursing, rehabilitation, respite, and long-term care.
Services & Support
Accel at Crystal Park offers a range of services that include short-term skilled nursing, outpatient therapies, long-term care, respite care, and hospice services. The facility emphasizes providing high-quality care and support tailored to the healthcare needs of residents.
Care Approach & Staff
While some reviews mention positive interactions with the physical therapy team and certain staff members, there are significant concerns regarding the overall training and attentiveness of the staff. Multiple families reported issues with medication management, inadequate wound care, and poor communication from staff. The high turnover rate among staff has been noted as a contributing factor to the inconsistency in care.
Who They Serve
Accel at Crystal Park primarily serves seniors requiring skilled nursing and rehabilitation services, including those recovering from surgery or illness. The facility also caters to individuals needing long-term care and respite services.
Living Options & Amenities
The facility is designed to provide a comfortable living environment with upscale amenities. While the ambiance is described as inviting, some families reported issues with personal belongings and cleanliness.
Dining & Activities
Dining options at Accel at Crystal Park include meal service that allows residents to choose their meals, although some reviews indicate that there may be limitations in choices. The activities provided by the staff aim to enhance residents’ experience during their stay.
Room for Improvement
Several reviews highlight critical areas for improvement, particularly concerning staff training, medication management, and consistency in care. Families have expressed dissatisfaction with the level of attention given to residents, particularly regarding hygiene and timely assistance.
Summary
Accel at Crystal Park offers a blend of skilled nursing and rehabilitative care in a luxurious setting. However, the facility faces challenges related to staff training and consistency in care, leading to mixed experiences for residents and their families. While some individuals have found success with rehabilitation services, others have raised serious concerns about the quality of care, making it essential for families to thoroughly evaluate their options.
