Overview
Willow Haven Healthcare & Rehabilitation, located in Zanesville, Ohio, is dedicated to providing a family-focused environment for residents. The facility emphasizes personalized care, ensuring that each individual is treated with the utmost respect and attention. The staff strives to create a welcoming atmosphere that feels like home.
Services & Support
Willow Haven offers a range of services, including assisted living, skilled nursing, independent living, hospice care, rehabilitation, and respite care. The facility is designed to meet the diverse needs of its residents, providing both short-term and long-term care options. Families can expect a supportive environment that prioritizes the well-being of their loved ones.
Care Approach & Staff
The care approach at Willow Haven is centered around building strong relationships between staff and residents. Many reviews highlight the friendly and attentive nature of the staff, who are described as going above and beyond to meet the needs of residents. The management is noted for their effective teamwork, which contributes to a positive experience for both residents and their families.
Who They Serve
Willow Haven serves a diverse population, including seniors who require assistance with daily activities, skilled nursing care, and rehabilitation services. The facility is committed to providing a nurturing and engaging environment for all residents, ensuring they feel valued and cared for.
Dining & Activities
Residents at Willow Haven can enjoy a variety of activities designed to enhance their quality of life. The activities department is praised for organizing fun events that foster social interaction and engagement among residents. Additionally, the dining services receive positive feedback for offering meals that are both nutritious and enjoyable.
What Families Say
Families have shared mixed experiences regarding Willow Haven. While many express satisfaction with the care provided, citing the staff’s attentiveness and the facility’s cleanliness, some concerns have been raised about billing practices and communication. Overall, many families appreciate the friendly atmosphere and the dedication of the staff to treat residents like family.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding communication and billing clarity. Concerns about staff turnover and responsiveness to resident needs have also been mentioned. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Willow Haven Healthcare & Rehabilitation in Zanesville, Ohio, offers a supportive and family-oriented environment for seniors. With a wide range of services, a dedicated staff, and engaging activities, the facility aims to provide quality care. While there are areas for improvement, many families appreciate the positive atmosphere and the commitment to resident well-being.
