Overview
American Nursing Care, located in Zanesville, Ohio, is dedicated to providing exceptional home care and staffing services to patients, physicians, hospitals, and managed care organizations throughout the Midwestern United States. The agency aims to offer a variety of nursing, therapy, and personal care services designed to support patients in their recovery and rehabilitation in the comfort of their own homes.
Services & Support
American Nursing Care provides a wide range of clinical services, including nursing and therapy, which are tailored to meet the individual needs of each patient. The agency emphasizes innovative care solutions and patient education, ensuring that clients receive the highest level of customer service. Their experienced staff stays updated on the latest industry standards and technology to enhance the patient experience.
Care Approach & Staff
The agency works closely with physicians to plan and coordinate care for their patients. They pride themselves on their clinical excellence and commitment to superior outcomes. However, some families have reported challenges with communication and management, expressing concerns about the responsiveness of the office and the reliability of service delivery.
Who They Serve
American Nursing Care serves a diverse clientele, including patients recovering from medical events such as strokes. The agency is equipped to provide support for various needs, although some families have noted difficulties in obtaining consistent services, particularly in specialized areas like speech therapy.
Service Area
The agency offers services across several counties, including Coshocton, Delaware, Fairfield, Franklin, Guernsey, Knox, Licking, Morgan, Muskingum, Noble, Perry, and Tuscarawas.
Scheduling & Availability
American Nursing Care has an after-hours nursing team available to answer questions and provide support to patients. Their care team is accessible via phone, which is intended to ensure that patients can receive assistance whenever needed.
What Families Say
Feedback from families who have used American Nursing Care has been mixed. While some have praised the prompt care and rehabilitation services provided, others have expressed frustration with communication issues and service reliability. Concerns have been raised regarding difficulty in reaching the office and managing service expectations.
Room for Improvement
Several reviews indicate that there are areas for improvement, particularly in communication and service management. Families have reported challenges with scheduling and responsiveness from the office, which could impact the overall experience for clients.
Summary
American Nursing Care in Zanesville, Ohio, offers a variety of home health care services aimed at supporting patient recovery at home. While the agency is praised for its clinical services and commitment to patient care, some families have encountered issues with communication and service consistency. As families consider their options, it may be beneficial to weigh both the positive experiences and the reported challenges.
