Overview
Sterling Suites Senior Living, located in Zanesville, Ohio, provides a range of senior care services including assisted living, skilled nursing, and rehabilitation. The facility aims to create a family-focused environment, emphasizing personalized care for each resident.
Services & Support
Sterling Suites offers a variety of services to support residents, including physical therapy and rehabilitation. Reviews indicate that therapy services are a highlight, with some residents receiving therapy seven days a week. However, there are also concerns regarding the adequacy of nursing care and medication management, particularly for post-operative patients.
Care Approach & Staff
The staff at Sterling Suites is generally described as friendly and welcoming. Many families appreciate the care provided by the team, noting their commitment to residents. However, some reviews point to issues with staffing levels, which may affect the quality of care, including timely responses to residents’ needs.
Who They Serve
Sterling Suites serves a diverse group of seniors, including those in need of rehabilitation after surgeries, such as hip replacements. The facility also caters to residents requiring assisted living and skilled nursing care. However, there have been reports of challenges in accommodating residents with specific needs, such as those with dementia.
Levels of Care
The facility provides multiple levels of care, including assisted living and skilled nursing. While many families have expressed satisfaction with the care for short-term rehabilitation, there are concerns about the continuity and quality of care for long-term residents.
Room for Improvement
Several reviews highlight areas needing improvement, such as medication management, cleanliness, and the responsiveness of staff. Issues like inadequate pain management for post-operative patients and concerns about the condition of furniture and equipment have been noted. Families have expressed the need for better communication and follow-through from nursing staff.
Summary
Sterling Suites Senior Living in Zanesville, Ohio, offers a supportive environment for seniors, focusing on personalized care. While many families appreciate the friendly staff and therapy services, there are notable concerns regarding staffing levels, medication management, and overall facility upkeep. Families considering Sterling Suites should weigh these factors when evaluating care options for their loved ones.
