Overview
Windsor House at Guardian, located in Youngstown, Ohio, is recognized as an exceptional senior care provider within the local community. Established in 1980, this facility offers a friendly atmosphere and a range of services including rehabilitation and memory care. The center is known for its commitment to providing compassionate and personalized support to its residents, many of whom share a connection with the staff from growing up in the same neighborhoods.
Services & Support
Windsor House at Guardian provides a variety of services tailored to meet the individual needs of residents. These include skilled nursing care, rehabilitation services, and specialized wound care. The facility emphasizes the development of personalized care plans that focus on wellness, independence, and peace of mind. The nursing staff is dedicated to delivering compassionate care while ensuring residents maintain their dignity and comfort.
Care Approach & Staff
The staff at Windsor House at Guardian is noted for their kindness and helpfulness, often described as creating a supportive environment. Many families appreciate the attention and care their loved ones receive, with reports of staff members maintaining a schedule and providing assistance promptly. However, some reviews indicate that there can be inconsistencies in the level of care, particularly during busy times or shifts.
Who They Serve
Windsor House at Guardian serves individuals of all ages, with a focus on those requiring memory care and skilled nursing services. The facility is designed to cater to residents in need of rehabilitation after surgery or those requiring long-term care.
Living Options & Amenities
The center features all-private rooms, which are designed to provide comfort and privacy for residents. The facility is well-maintained, with cleanliness being a highlight in many reviews. Families appreciate the community atmosphere, describing it as a place where residents can live among friends.
Dining & Activities
Dining options at Windsor House at Guardian are generally viewed positively, with residents noting good portion sizes. However, some feedback suggests that there could be improvements in meal variety and temperature. The facility also offers various activities designed to engage residents and foster a sense of community.
What Families Say
Reviews of Windsor House at Guardian reflect a mix of experiences. While some families praise the facility for its supportive staff and clean environment, others express concerns regarding responsiveness and the quality of care. Instances of residents feeling ignored or not receiving timely assistance have been reported, highlighting the need for consistent staffing and attention to residents’ needs.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff responsiveness and the handling of medications. Families have expressed concerns over delays in assistance and the consistency of care provided, which may affect residents’ overall experience.
Summary
Windsor House at Guardian offers a range of services aimed at providing compassionate care to residents in Youngstown, Ohio. While many families commend the facility for its friendly atmosphere and dedicated staff, there are notable concerns regarding the consistency of care and staff responsiveness. Families considering this facility should weigh both positive experiences and areas for improvement in their decision-making process.
