Overview
Park Center Healthcare and Rehabilitation, located in Youngstown, Ohio, offers a range of services including transitional care, long-term care, and a secured memory care neighborhood. The facility is recognized for its rehabilitative therapy programs and aims to provide a supportive environment for its residents.
Services & Support
The facility provides various services including rehabilitation, long-term care, and memory care. However, feedback from families indicates significant concerns regarding the quality of care and the environment. Issues have been raised about the cleanliness of the facility and the adequacy of the support provided to residents.
Care Approach & Staff
While some reviews highlight the friendliness and helpfulness of the staff, others express serious concerns about the level of care provided. Instances of improper medication management and lack of attention to residents’ well-being have been reported. Families have noted that staff may not always be attentive, leading to negative experiences for residents.
Dining & Activities
The quality of meals served at Park Center has been a point of contention among families. Many reviews mention that meal options are limited and unappetizing, with chicken and pasta being frequently served. Additionally, concerns about food presentation and temperature have been raised, indicating a need for improvement in this area.
Location & Access
Access to the facility has been criticized, particularly regarding the main entrance, which is not always monitored. This can make it difficult for visitors to enter, especially if residents are unable to assist them. The facility also faces issues with elevators, which have been reported as malfunctioning and contributing to a frustrating experience for families and residents alike.
What Families Say
Feedback from families is mixed. Some express appreciation for the staff’s friendliness and the care their loved ones receive, while others share distressing experiences, including concerns about cleanliness, meal quality, and the overall environment. Reports of residents feeling neglected and issues with communication regarding medical care have also been noted.
Room for Improvement
Multiple reviews highlight significant areas for improvement at Park Center, including the need for better maintenance of the facility, improvements in meal quality, and enhanced training for staff to ensure that residents receive attentive and compassionate care. Families have expressed a desire for more transparency and better communication from the administration.
Summary
Park Center Healthcare and Rehabilitation in Youngstown, Ohio, provides various care options, but numerous reviews indicate that the facility struggles with maintaining standards of cleanliness and quality of care. While some staff members are noted for their kindness, systemic issues regarding meal quality and overall resident care raise concerns for families considering this facility for their loved ones.
