Overview
Sacred Arms Inc., located in Youngstown, Ohio, is a home health services provider that has been offering care since 2001. They aim to help individuals maintain their independence by providing a range of skilled and non-skilled services. The agency is certified under Medicare and Medicaid, serving clients in Columbiana, Mahoning, and Trumbull counties.
Services & Support
Sacred Arms Inc. provides a variety of services tailored to meet the needs of their clients. Their skilled services include nursing, physical therapy, and occupational therapy, which are available under Medicare, Medicaid, and United Health Care. Additionally, they offer home health aide services, which encompass personal care tasks such as bathing, dressing, and light housekeeping. The agency emphasizes the importance of creating individualized care plans to ensure that each client’s specific needs are met.
Care Approach & Staff
The staff at Sacred Arms Inc. is described as friendly and helpful, with an emphasis on developing caring relationships with clients. They strive to provide one-on-one attention and support, recognizing that companionship is essential in home health care. However, there have been reports of challenges related to scheduling and availability, with some families expressing difficulty in reaching the scheduler and experiencing delays in receiving care.
Who They Serve
Sacred Arms Inc. serves a diverse range of individuals who may require assistance due to aging, illness, recovery, or rehabilitation. Their services are designed for those who need daily or weekly support in the comfort of their own homes.
Room for Improvement
While many clients appreciate the friendly nature of the staff, there have been notable concerns regarding the reliability of service delivery. Some families reported instances where healthcare aides were not sent for extended periods, leading to significant gaps in care. Additionally, challenges with communication and scheduling have been highlighted, including difficulties in reaching staff and inconsistent operating hours.
Summary
Sacred Arms Inc. offers a range of home health care services in Youngstown, Ohio, focusing on both skilled and non-skilled care. Their compassionate staff aims to provide individualized support to clients, though there are areas for improvement in service reliability and communication. Families considering Sacred Arms Inc. should weigh these factors in their decision-making process.
