Overview
New Leaf Residential Services Inc., located in Youngstown, Ohio, provides home health care services with a focus on creating supportive living environments for clients. While some families have shared positive experiences about the care provided, there are also significant concerns regarding the professionalism and management practices within the organization.
Services & Support
New Leaf Residential Services offers a range of home health care services aimed at supporting individuals in their daily lives. Families have reported that the staff is caring, and some clients have enjoyed a fulfilling life with various activities in a clean and loving environment. However, there are notable criticisms regarding the quality of support and the management of the organization, which have raised concerns among families about the consistency of care.
Care Approach & Staff
The staff at New Leaf Residential Services has been described as compassionate and dedicated, with some employees forming strong attachments to residents. Families have expressed appreciation for the supportive nature of the caregivers. However, there have also been multiple reports of disorganization and poor communication from the administrative side, which has affected both staff morale and client satisfaction.
Who They Serve
New Leaf Residential Services primarily serves individuals who require home health care, including those with long-term care needs. Families have noted that the agency has successfully placed clients in environments where they can thrive, surrounded by friends and engaging in activities.
Room for Improvement
Concerns have been raised about the management practices at New Leaf Residential Services. Reviews indicate issues with professionalism, communication, and employee treatment, which may impact the quality of care provided to clients. Some families have reported that the company prioritizes financial considerations over the well-being of both employees and clients, leading to dissatisfaction among staff and caregivers.
Summary
In summary, New Leaf Residential Services Inc. offers home health care in Youngstown, Ohio, with a mix of positive and negative feedback from families. While many appreciate the compassionate care provided by staff, significant concerns about management practices and professionalism suggest that potential clients should carefully consider these factors when evaluating their options.
