Overview
FirstLight Home Care of The Valley, located in Youngstown, Ohio, is a reputable home care agency committed to delivering reliable and compassionate care to adults requiring additional support. Their mission is to ensure that families have peace of mind, knowing their loved ones are receiving the necessary assistance to maintain a good quality of life. They provide services to seniors, veterans, individuals living with dementia, and those recovering from illness or surgery.
Services & Support
FirstLight Home Care offers a range of services designed to assist clients in their daily lives. Their caregivers provide companionship and help with essential tasks such as laundry, transportation, medication reminders, and personal hygiene. Families have noted the caregivers’ ability to meet specific needs, enhancing the overall quality of care provided. The agency is dedicated to ensuring that clients can remain in the comfort of their homes while receiving the support they require.
Care Approach & Staff
The caregivers at FirstLight Home Care are frequently described as compassionate, attentive, and well-qualified. Many families have expressed appreciation for the professionalism and dedication of the staff, highlighting their ability to form meaningful connections with clients. The office team is noted for being responsive and accommodating, ensuring that clients’ needs are met promptly and effectively.
Who They Serve
FirstLight Home Care serves a diverse clientele, including seniors, veterans, and individuals recovering from medical procedures. Families have shared positive experiences about how the agency has enabled their loved ones to remain in their homes, which is especially important for those with specific health needs or preferences.
Service Area
FirstLight Home Care of The Valley provides services to families in Youngstown and the surrounding areas, including Canfield, Boardman, Warren, Niles, and other communities within Mahoning, Trumbull, and Columbiana Counties. This broad service area allows them to reach a wide range of clients in need of home care assistance.
What Families Say
Many families have shared their satisfaction with FirstLight Home Care, often praising the caregivers for their kindness and dedication. One family noted how the agency enabled their loved one to stay in their home, emphasizing the caregivers’ ability to meet day-to-day needs and create a familial atmosphere. However, there are some mixed reviews regarding management and staffing, with one reviewer expressing disappointment in aspects of the service.
Room for Improvement
While many families have had positive experiences with FirstLight Home Care, there are some concerns regarding management and staff qualifications. A reviewer mentioned issues with communication and the hiring process, indicating that there may be room for improvement in these areas to enhance overall service quality.
Summary
FirstLight Home Care of The Valley stands out for its commitment to compassionate and reliable home care services. With a dedicated team of caregivers and a responsive office staff, they strive to meet the unique needs of each client. While there are areas identified for improvement, the overall sentiment from families reflects a strong appreciation for the care provided, allowing loved ones to remain in their homes comfortably.
