Overview
Majestic Care of Whitehall (Offers In-House Hemo Dialysis), located in Whitehall, Ohio, Majestic Care of Whitehall, located in Whitehall, Ohio, offers a range of senior care services including skilled nursing, rehabilitation, and hospice care. The facility aims to provide a compassionate environment where residents are treated as valued individuals deserving of high-quality clinical care.
Services & Support
The center provides various services tailored to meet the needs of its residents. These include skilled nursing care, rehabilitation programs designed to restore independence, and hospice care that focuses on comfort during end-of-life transitions. Additionally, they offer respite care for families needing temporary relief.
Care Approach & Staff
The care team at Majestic Care of Whitehall consists of trained and licensed professionals dedicated to delivering personalized care. While some reviews highlight the attentiveness of certain staff members, others express concerns about the overall quality of service, particularly regarding communication and responsiveness.
Who They Serve
Majestic Care serves a diverse group of seniors requiring different levels of care, including those needing long-term support, rehabilitation after hospitalization, and hospice services for end-of-life care.
Living Options & Amenities
The facility is described as having a homely atmosphere, which some families appreciate. However, there are reports of inadequate maintenance and cleanliness, with specific complaints about the facility’s overall condition and the lack of basic amenities such as toilet paper and ice machines.
Dining & Activities
Residents have access to daily activities aimed at enhancing their quality of life. However, feedback on dining services and the availability of activities is mixed, with some families noting a lack of engagement and satisfaction.
What Families Say
Feedback from families varies significantly. While some commend the friendly and welcoming nature of the staff, many express dissatisfaction with the level of care provided. Concerns include issues with medication management, communication, and general care practices. Several families have noted experiences of neglect and mismanagement, leading to serious health declines in their loved ones.
Room for Improvement
Common themes in reviews indicate a need for improvement in staff responsiveness, communication, and overall care quality. Families have reported frustrations with the handling of medications and basic care tasks, suggesting a disconnect between staff capabilities and resident needs.
Summary
Majestic Care of Whitehall offers a range of senior care services in a homely environment. While some families have had positive experiences with specific staff members and services, numerous reviews highlight significant concerns regarding care quality and staff responsiveness. Families considering this facility may want to weigh these insights carefully.