Overview
Life Care Center of Westlake, located in Westlake, Ohio, focuses on providing comprehensive inpatient and outpatient rehabilitation alongside 24-hour skilled nursing care. The facility emphasizes individualized care plans developed by an in-house team of nurses and therapists, aiming to treat the whole person—mind, body, and spirit.
Services & Support
Life Care Center of Westlake offers a variety of services, including skilled nursing, rehabilitation, and memory care. The facility is equipped to assist residents with diverse needs, such as physical therapy and social worker support. The staff is noted for their attentiveness and compassion, ensuring that residents receive the necessary support throughout their stay.
Care Approach & Staff
The care approach at Life Care Center of Westlake is centered on compassion and individualized attention. Residents have shared positive experiences with the staff, highlighting their kindness and dedication. Many reviews mention how staff members build relationships with residents, treating them like family rather than just numbers. The therapy department is particularly praised for its effectiveness in helping residents regain their independence.
Who They Serve
Life Care Center of Westlake serves a diverse population, including individuals recovering from surgery, those with chronic conditions, and residents in need of memory care. Families have noted the facility’s ability to cater to residents with complex medical needs, such as dementia and Parkinson’s disease.
Dining & Activities
The dining experience at Life Care Center of Westlake is described as engaging, with staff who are attentive to residents’ meal preferences. Activities provided are well-planned and cater to various interests, contributing to a vibrant community atmosphere.
What Families Say
Family members have expressed mixed feelings about their experiences at Life Care Center of Westlake. While some highlight the compassionate care and effective therapy services, others have raised concerns about the adequacy of staff support and responsiveness to residents’ needs. Positive testimonials often emphasize the strong relationships formed between staff and residents, while critical reviews point to instances of poor communication and care.
Room for Improvement
Some families have noted that the level of care can vary, with concerns about staffing adequacy and responsiveness. Issues related to communication and care during critical moments have also been mentioned, indicating areas where improvements could be beneficial.
Summary
Life Care Center of Westlake offers a range of skilled nursing and rehabilitation services in a compassionate environment. While many families appreciate the dedication of the staff and the quality of therapy provided, there are concerns regarding staffing levels and communication. Overall, the facility aims to create a supportive atmosphere for its residents, focusing on individualized care and wellness.
