Overview
Westlake Pointe Senior Living, located in Westlake, Ohio, proudly serves seniors and families in the greater Cleveland area. The community is designed to provide compassionate assisted living in a warm and welcoming environment that feels like home. Residents benefit from a variety of engaging daily activities, chef-prepared meals, and supportive services, all aimed at enhancing independence, dignity, and quality of life.
Services & Support
Westlake Pointe offers a range of services aimed at supporting residents in their daily lives. The community emphasizes a family atmosphere, where staff members are dedicated to meeting the individual needs of each resident. The activities team plays an important role in encouraging participation in scheduled events, helping residents stay active and engaged.
Dining & Activities
Residents at Westlake Pointe enjoy three meals a day, prepared by chefs, and many reviews highlight the quality of the food. Families have noted that the dining room staff is friendly and accommodating, making mealtime a pleasant experience. Additionally, the community offers a variety of activities, from bingo to exercise classes, fostering a sense of community and encouraging social interaction among residents.
Care Approach & Staff
The staff at Westlake Pointe is described as caring, friendly, and dedicated, with many residents feeling that the employees have become like family. Reviews indicate that the nursing and caregiving staff go above and beyond to ensure residents feel safe and cared for, addressing their needs with compassion and respect. Housekeeping services are also noted for their thoroughness and professionalism, contributing to a clean and welcoming environment.
Who They Serve
Westlake Pointe serves seniors who require assistance with daily activities while still valuing their independence. The community is designed to provide a supportive environment for those transitioning from independent living to assisted living.
Room for Improvement
Some reviews indicate concerns regarding staffing levels, with mentions of delays in service during busy times. There have also been reports of issues with maintenance, such as patio access not being addressed promptly.
Summary
Overall, Westlake Pointe Senior Living provides a vibrant community for seniors in Westlake, Ohio, with a focus on quality care, engaging activities, and a welcoming atmosphere. While there are areas for improvement, many families express satisfaction with the care their loved ones receive, highlighting the dedication of the staff and the positive community environment.
