Overview
Canterbury Court, located in West Carrollton, Ohio, offers independent living for seniors seeking a community atmosphere. Residents appreciate the friendly staff and the various activities available, including bus trips for grocery shopping and dining out. However, there are significant concerns regarding management practices and property maintenance.
Services & Support
Canterbury Court provides a range of services aimed at supporting independent living, including organized activities and outings. Residents have access to programs designed to enhance their social engagement and overall quality of life.
Care Approach & Staff
The staff at Canterbury Court generally receive positive feedback from residents, who describe them as kind and attentive. However, there are serious concerns regarding the management style of the property manager, with some residents expressing fear and dissatisfaction with how issues are handled.
Who They Serve
Canterbury Court primarily serves seniors looking for affordable independent living options. The community aims to cater to those with limited financial resources, providing a supportive environment.
Room for Improvement
Several reviews highlight significant issues related to bed bug infestations, which have caused distress among residents. Complaints include inadequate pest control measures and a lack of proper maintenance within the facility. Additionally, some residents express frustration with management’s responsiveness to concerns and the overall treatment of residents.
Summary
While Canterbury Court offers a welcoming community with friendly staff and various activities, serious concerns about management practices and property maintenance, particularly regarding pest control, have led to mixed reviews from residents. Families considering this facility should weigh the positive aspects against the reported challenges to ensure it meets their needs.